NicoleWoodruff
May 18, 2026
"Nice Upgrade, Shipping Was Just a Little Slow"
I ordered a few parts from Riva Racing for my ski, and once I got everything installed, I could definitely feel the difference. The throttle feels a lot sharper now, and it pulls harder through the mid-range, which was exactly what I was hoping for. Everything was packed well and fit like it was supposed to, so no complaints there. The only reason I’m giving it 4 stars is because shipping took a bit longer than I expected, and the tracking updates were kind of slow. Still, the parts did what I wanted them to do, and I’d order from them again
"Really quick delivery"
My order showed up way faster than I expected, which was a nice surprise. i don’t really have anything to complain about here, everything went smoothly.
ConnieReichert_17
May 04, 2026
"Return went smoother than I expected"
I ended up ordering the wrong part from rivaracing.com and had to send it back. I’m always a little skeptical dealing with customer service stuff because it feels like half the time you get the runaround, but this was actually straightforward. The return instructions were clear, and they answered my email within about a day. The refund did take a bit longer than I would’ve liked, around a week after they received the part back, but it did come through. Not perfect, but better than I expected. I’d probably order from them again.
hello_james701
April 30, 2026
"Fits My Ski Perfectly"
and it fits my ski just right. Nothing fancy to say, it does what I needed and I’m happy with it.
davewilliams0440
April 23, 2026
"The box showed up in good shape…"
The box showed up in good shape with no dents or damage. a modern shipping miracle...
michael1971
April 09, 2026
"Order felt a bit uncertain"
Placing the order felt a little risky, and I was expecting clearer instructions along the way. I reached out to support, but they didn’t really help much or make things feel any easier. It would’ve been better if the process was explained more clearly from the start
robert.Alvarado
April 02, 2026
"Decent pages, but I was a bit confused"
The product pages are okay overall, but I was already in a tired mood when I was browsing, and the specs felt a little scattered. I had to click around more than I expected and still wasn’t completely sure what would fit my setup. It’s not bad, but it could definitely be laid out more clearly.
kathy.Allen
March 10, 2026
"Found what I needed, but the site could be smoother"
I did end up finding what I needed on Riva Racing, but umm, it took a little more clicking around than I expected. Some pages loaded just fine, while others felt kind of slow. The search works okay, but it’s not amazing, and the mobile layout feels a bit busy. Overall, not a bad site, just feels like it could be easier to use.
"Super helpful with finding the right parts"
I wasn’t totally sure which parts I needed, but they helped me figure it out without making it complicated. what more can you ask for?? Super easy experience and I ended up with the right parts.
Colin_ozzella93
March 04, 2026
"Helpful support, just a bit slow"
The tech support team definitely knew what they were doing, and they did get my issue fixed in the end. It just took longer than I expected, and I had to explain the same problem twice, which was a little frustrating. Still, they got it sorted eventually, so... not the worst experience
"Pretty decent at first glance"
I ordered a few parts from Riva Racing, my quick take is that the pricing was fair compared to the other sites I looked at. Shipping wasn’t exactly cheap, but it wasn’t bad enough to make me bail either. Everything arrived in good shape, and the site was simple enough to figure out without any hassle. Not a perfect experience, but just going off my gut, I’d probably order from them again for the price.
kathy.Keding
February 11, 2026
"Parts were okay, but the reminders were a bit much"
I ordered a few parts for my ski and most of them showed up just fine. One piece didn’t fit as cleanly as I expected, so I had to mess with it for a bit to make it work, which was kind of annoying. Shipping was decent and the site was easy to use, so no major complaints there. I just wish the fitment info had been more accurate. Also, the constant reminders to leave a review were way too aggressive. I get asking once or twice, but it started to feel like they were chasing me down. Overall it wasn’t a bad experience, just a few things that could definitely be better.
James_wagner86
February 07, 2026
"Support could’ve been better"
And I bought some tuning stuff from Riva expecting the support afterward to be a bit more helpful. The parts themselves were fine, but the replies were slow and felt vague, so I ended up having to figure out a lot on my own. Overall, the product was okay, but the support side just didn’t really feel worth it to me.
Glenn.adell
January 30, 2026
"Pretty solid parts"
The parts fit good and feel solid overall. Took me a little while to go through everything and check it all, but the quality seems worth it.
James_ho02
January 01, 2026
"Worth the Wait"
The parts were on backorder, but they kept me in the loop the whole time. As soon as everything came in, they shipped it out right away. No stress, smooth experience overall.
Mamie_hart87
December 31, 2025
"Clear Instructions Made It Easy"
I ordered a part from Riva Racing and used their install instructions to put it on. they were easy to follow, and the pictures made a big difference. I’m definitely not a pro mechanic, but I was able to get it done without too much hassle. It was nice having clear steps instead of just “guessing” my way through the whole thing.
hello_michael059
December 15, 2025
"Ordered a few parts from rivaracing. Nothing…"
Ordered a few parts from rivaracing. Nothing fancy, just needed the right stuff to show up. And it did. Every part matched what I picked, no missing pieces, no random wrong item in the box. Packaging was fine too. a relief. I’ve had mix-ups with other sites before, so this was a nice change
James.williams
December 14, 2025
"Quick reply, really helpful"
Had an order question and they replied way faster than expected. No hassle, just clear answers and got it sorted. Happy with the service.
DEGIDIO
December 11, 2025
"So... I had an issue with a…"
So... I had an issue with a part and ended up needing to use the warranty. It took a couple of emails and I had to send over some pictures, but Riva Racing handled it fairly. It wasn’t super instant, but they did get back to me and sent out the replacement. Overall, I’m happy with how it went — I just wish the first response had been a little quicker...
DawnBiles_70
December 10, 2025
"Wish I’d Checked Here First"
Everything I needed was actually in stock, and the whole thing was no hassle at all. i kind of regret wasting time looking around elsewhere before coming here